POSITION: CONTROLLER
DEPARTMENT: DELIVERY - CLIENT ACCOUNTING SERVICES
REPORTS TO: CLIENT DELIVERY MANAGER
VALUES DEMONSTRATED:
Proactive.
Adaptable.
Solution-Oriented.
Driven by Purpose.
Committed to the ‘Wow.”
SUPERVISORY RESPONSIBILITIES:
Oversees the daily workflow of the Accounting Associate when paired on client teams.
Provides training and constructive feedback to the Accounting Associate.
TEAM LEAD:
The Team Lead is the senior accounting member in each client delivery team.
The Controller is the team lead on a Controller + Accounting Associate Team
Team Lead Responsibilities:
Client Onboarding:
Assessment/Action Plan
Identify and Implement Ongoing Processes
Lead client communication and check-in calls
Regular check-in calls with the delivery team
Monitor deadlines and the quality of work
Identify opportunities for value-added service within the scope of the client agreement.
KEY ACCOUNTABILITIES:
Financial Close:
Manage the monthly, quarterly, and annual close process.
Prepare balance sheet reconciliations, manage adjusting journal entries, and maintain supporting workpapers.
Keep financial close checklists up to date with current tasks, due dates and assigned to the proper staff member.
Document detailed processes in Clickup, using both written and video instructions.
Present financial statements to the client’s leadership team, with baseline level analysis of variance or performance against budget.
Cash Management:
Forecast client cash needs and cash position.
Communicate cash matters to client leadership team.
Inventory:
Accurately code inventory purchases to the proper item in the financial system.
Manage creating and receiving inventory against purchase orders.
Create Inventory Builds/Production runs in a manufacturing environment.
Reconcile and balance physical inventory counts to the financial system.
Payroll:
Process timely and accurate payroll using third-party payroll software.
Process payroll tax reporting and submissions, if not managed by the payroll software.
Maintain payroll schedules that accurately reflect employee wage rates, deductions, deferrals, and garnishments.
Maintain bonus and other supplemental payroll schedules.
Oversee onboarding and termination of employees in the payroll system.
Timely management of employment account registrations by state. Enroll new states and manage TPA assignments in the payroll system, as necessary.
Monitor quarterly and annual tax filings prepared by the payroll provider to ensure compliance and
** When working on an Accounting Associate/Controller team, some payroll duties may be delegated to the Accounting Associate.
Accounts Payable:
Implement and maintain AP workflows and approval procedures.
Ensure all Accounts Payable are accurately coded in the AP software and syncing to the financial software.
Manage AP processing, ensuring bills are approved and paid in a timely manner.
Collect W9s and prepare annual 1099 filings at the end of the year.
** When working on an Accounting Associate/Controller team, some accounts payable duties may be delegated to the Accounting Associate.
Sales Tax Administration:
Monitor sales-tax exposure and compliance obligations.
Process new state sales tax registrations.
Manage the reporting and submission of monthly, quarterly and annual sales tax filings.
System Management:
Responsible for managing the integrity of the financial systems and any integrations touching the financial system.
Within the financial system, responsible for ensuring the Chart of Accounts is appropriate for the client’s business, is numbered, and grouped into meaningful categories.
Within integrated systems, responsible for ensuring that the external system is mapped to the financial system and accurately transmitting data.
Manage close and lock dates to prevent unwanted data errors.
Communication and Representation:
Coordinate and collaborate with the client’s other service providers such as vendors, tax CPAs, and attorneys, as needed.
Present yourself as a member of the client’s internal team, unless otherwise instructed by the client.
Processes and Workflow:
Identify & implement opportunities to maximize workflow efficiency.
Possess awareness and curiosity of technology tools an integrations.
Special Projects:
Other special projects as needed.
KEY SKILLS & EXPERIENCE:
CPA Preferred
Minimum 7 Years Experience.
Experience working with business owners, principals and executive staff.
Experience working with ambitious entrepreneurial organizations.
You are flexible, responsive and forward-looking. You look ahead to anticipate and solve problems in advance.
Operate with a sense of urgency. You have a passion for your work and are an advocate for your clients
Comfortable with both written and verbal communication. You will be expected to prepare detailed write-ups and email communication.
Experience managing technology solutions such as Shopify, Quickbooks Online, Bill.com, Melio, Exepnsify, Fathom, Syft, LivePlan, Rippling, Gusto, Avalara or others.
Ability/desire to work with multiple clients in multiple industries and ability to handle shifting priorities.